Xometry is seeking a Senior Engineering Manager to lead the teams that build and operate the platforms powering our customer, marketing, sales, and service experiences. You will own the systems that capture, organize, and activate customer data — including our customer data platform (CDP), event collection pipelines across front-end, back-end, and go-to-market systems, and attribution and reporting services. This is a high-impact role: the systems you build will directly influence how Xometry acquires new customers, improves engagement, drives conversion, and strengthens retention — measurable outcomes at the heart of our growth.
Requirements
- Direct experience with marketing technology platforms, customer data platforms, or event/attribution systems.
- Strong foundation in software design principles, algorithms, and data structures.
- Proficiency in multiple programming languages and technologies relevant to large-scale distributed systems.
- Experience with cloud platforms (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and CI/CD pipelines (Jenkins, GitLab CI, etc.).
- Proven ability to connect engineering decisions to business outcomes and communicate impact in terms of growth, efficiency, or customer experience.
Responsibilities
- Oversee the design, development, testing, and deployment of scalable, secure systems for customer data, event capture, and attribution.
- Champion best practices — Agile methods, code reviews, CI/CD, observability, and operational excellence.
- Stay current with trends in software engineering, data platforms, and cloud infrastructure to shape future direction.
- Translate business and product requirements into clear technical specifications.
- Guide software and data engineers directly, while partnering with analysts to ensure output is accurate and actionable.
- Manage multiple projects and priorities, ensuring timely delivery of high-impact outcomes.
- Make strategic technology and process decisions that accelerate delivery and create measurable business value in customer acquisition, conversion, and retention.
Other
- Build, mentor, and grow high-performing engineering teams.
- Create a culture of collaboration, innovation, and continuous learning.
- Work closely with product managers, marketing, sales, customer success, and data teams to align on requirements and deliverables.
- Regularly collaborate with senior leadership on cross-functional initiatives that drive company growth.
- Excellent communication and presentation skills — able to bridge technical and non-technical stakeholders.
- Must be a US Citizen or Green Card holder (ITAR requirement).
