Imprint is seeking a Senior Engineering Manager to lead its Payments team through a phase of scaling and reliability improvements. The role aims to ensure the resilience, accuracy, and compliance of the company's financial backbone, which processes customer and partner payments across various instruments.
Requirements
- 10+ years of software engineering experience, including 4+ years managing backend/platform teams operating 24x7 services.
- Experience building and running payment or financial systems at scale, such as ACH, debit, bill pay, RPPS, or check processing, with strong reconciliation and audit practices.
- Strong systems architecture skills across distributed systems, data integrity, idempotency, and exactly‑once semantics.
- Proven track record improving reliability, observability, and on‑call effectiveness in high‑stakes domains.
- Go (Golang) or JVM languages, TypeScript
- PostgreSQL, Redis
- Kafka or similar event-streaming platforms, Temporal (workflow orchestration)
Responsibilities
- Set and execute the technical and organizational strategy for Payments Engineering, balancing speed, scale, cost, and compliance.
- Own delivery and operations of mission‑critical money‑movement services and jobs, with strong SLOs, runbooks, and on‑call quality.
- Evolve monitoring and alerting around business outcomes and failure modes across payment domains and providers.
- Lead architecture to simplify flows, improve auditability, and de‑risk migrations as we refactor legacy paths.
- Lead and develop a diverse, talented team of engineers across a range of seniority levels.
- Collaborate across cross-functional partners (Product, Finance, Risk, Compliance, Data) to define goals, sequencing, and tradeoffs.
- Partner with product and cross‑functional leaders to raise our bar on availability, correctness, and speed of change while meeting regulatory and audit requirements.
Other
- Hybrid work model, with 2-3 in-office days per week in New York or San Francisco.
- Clear, direct communication; ability to align cross‑functional stakeholders and lead through ambiguity.
- Experience with provider integrations and payment rails, rules/controls frameworks, regulated environments, or large‑scale platform refactors (Nice to have).
- Imprint is committed to a diverse and inclusive workplace.
- Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
