Modernizing customer support tooling using modern development practices.
Requirements
- React
- Next.js
- TypeScript
- AWS
- Node.js API integration (full stack exposure)
- Figma (preferred but not required)
- Next.js (ideally full stack)
Responsibilities
- Building and modernizing customer support tooling
- Supporting both front end and back end needs
- Migration Work: Currently in "Phase Two” of migration from a legacy GraphQL-heavy TypeScript stack to a simplified, modern solution
- AI integration and research are active areas
- Design Collaboration: Figma (preferred but not required)
- React, Next.js, TypeScript
- AWS, Node.js API integration (full stack exposure)
Other
- 4 days in office
- Agile, collaborative, distributed across several US cities.
- Emphasis on teamwork, open discussion of engineering solutions, and a mix of product-driven and tech-driven initiatives.
- Team player mindset is essential
- Seniority is based on impact and mindset, not just years of experience.
