ShyftOff is reshaping how companies run contact center operations. Our Agentic Workforce Delivery Platform™ blends AI and human talent to help organizations scale their customer support with speed, precision, and flexibility. We're building the future of workforce orchestration — where teams can launch, manage, and optimize an intelligent workforce that adapts to business needs in real time. We need a hands-on Full Stack Engineer who loves building scalable systems, shipping high-quality product, and solving complex technical challenges that directly impact customers.
Requirements
- 3+ years of experience shipping production SaaS applications.
- Are comfortable working across the stack — front-end, back-end, APIs, and cloud.
- Take pride in building reliable, scalable systems and feel ownership over what you ship.
- Experience with workforce management, contact center technology, or AI-driven platforms.
- Built products for operational teams or workflow-heavy environments.
- Frontend: Vue.js, React + Next.js
- Backend: FastAPI
Responsibilities
- Design, build, and ship features across the full stack with a focus on performance, reliability, and scalability.
- Contribute to architecture decisions and help evolve the platform as we scale.
- Write clean, maintainable code with thoughtful test coverage and documentation.
- Collaborate with engineering, product, and design to translate requirements into technical solutions.
- Break down complex problems into clear scopes and deliver iteratively.
- Participate in code reviews, share knowledge, and help raise the bar for engineering quality.
- Work with modern, cloud-native infrastructure and help strengthen our platform foundation as we grow.
Other
- Takes ownership
- Moves with urgency
- Thrives in the energy of a high-growth startup
- Thrive in a fast-paced startup environment where you move quickly, collaborate tightly, and embrace iteration.
- Communicate clearly with engineers, product, and cross-functional partners.
