Umpqua Bank is looking to design, develop, and maintain GRC-related applications, integrations, and data pipelines, with a focus on automation, analytics, and ServiceNow GRC platform enhancements.
Requirements
- Proficiency in software development languages for automation and integration & APIs: REST/SOAP APIs, JSON, XML for system connectivity.
- Power BI and/ or ServiceNow Performance Analytics for dashboard creation.
- ServiceNow GRC: Configuration, scripting, custom application development, and integration with external data sources.
- Knowledge of applicable regulatory requirements including FFIEC, SOX, PCI DSS, GLBA and HIPAA.
- 5-8 years of experience in software development, data engineering, or GRC technology solutions.
- Troubleshoot and resolve complex technical issues related to ServiceNow GRC and data engineering pipelines.
Responsibilities
- Design and implement automated workflows and integrations within ServiceNow GRC including AI governance and model integration.
- Develop and maintain API and/or ETL processes, data pipelines, and reporting solutions for GRC data analytics.
- Collaborate with GRC and IT teams to understand business requirements and deliver high-quality solutions.
- Ensure data quality, consistency, and compliance with security and regulatory requirements.
- Create dashboards and reports that provide actionable insights into risk, compliance, and control performance.
- Support the automation of evidence collection and control testing processes.
- Optimize ServiceNow GRC configurations and performance for scalability and usability.
Other
- Ability to operate in a cross-functional environment, build, and foster relationships with other departments and stakeholders.
- Ability to anticipate and respond to changing priorities and operate effectively in a dynamic demand-based environment, requiring extreme flexibility and responsiveness.
- Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
- Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
- Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.
