General Motors is looking to revolutionize the entire EV charging experience and transform it into a standout reason for customers to choose GM electric vehicles, by building a world-class software development culture and creating an elite portfolio of software-defined vehicles.
Requirements
- Familiarity with the tech backbone that enables charging networks. Back-office software, standards-based protocols including ISO 15118, power electronics, and grid connections.
- Experience developing solutions to hard problems with many constraints, using sound judgement to assess risks, and laying out your argument in a well-structured, data-informed, written narrative.
- 8+ years of experience in product management.
- 5+ years of experience in EVs or related technologies
- Proven ability to balance tradeoffs between consumer needs and expectations, legal and regulatory requirements, and business objectives.
- Ability to identify key data and metrics required to make decisions and implications of their movement.
Responsibilities
- Own the long-term product vision, setting strategic direction for EV Charging.
- Develop and implement strategies to ensure transparent and delightful user experiences that help customers understand how to manage your charge if you want to, and simple experiences if you want to just ‘plug in’.
- Lead a cross-functional team of stakeholders encompassing Legal, Design, Engineering, Other Business Units, Program, and Product Managers to create intuitive customer experiences that meets customer and business needs.
- Act as the voice of the customer, ensuring charging experience sets the standard, including with elements that you are not in direct ownership.
- Actively monitor emerging trends, incorporate data, research, and market analysis to inform, define, prioritize, and drive execution of product roadmap.
- Demonstrate and drive a data-driven culture. Establish and monitor key metrics to be in tune with product health, and how customers are using our capabilities.
Other
- 8+ years of experience in product management.
- Strong communication and storytelling skills, with the ability to articulate complex concepts to all stakeholders.
- Ability to work in a hybrid environment, reporting to the Technical/Innovation Center in Warren (MI), Milford (MI) or Mountain View (CA) three times per week, at minimum.
- Relocation benefits may be available for this role.
- Must be eligible to participate in a company vehicle evaluation program
