Intercom is looking to optimize its Enterprise and Outbound sales motion strategies by reshaping reporting and forecasting of customer acquisition metrics, and this role will provide data-driven insights to help shape GTM strategy for the Sales team.
Requirements
- Expertise in data analytics and business intelligence tools (e.g., SQL, Tableau, Looker, Python, R).
- Strong GTM knowledge and experience with Sales and Success functions.
- 5+ years of experience in analytics, GTM, or a related field
- Strong strategic mindset, with a demonstrated ability to influence senior stakeholders through data-driven insights.
Responsibilities
- Oversee the development of analytical models and reporting tools that provide transparency into GTM performance, on strategic initiatives, and other aspects of our prospect-facing motions.
- Lead quarterly planning for Enterprise and Outbound sales motions, and align targets with Finance and Success.
- Partner closely with Sales, Marketing, and Finance to provide actionable insights, forecast performance, and evaluate market opportunities.
- Drive business change by developing a keen understanding of the business and making data-driven recommendations.
- Synthesize prospect insights, market trends, and customer journey data to inform GTM planning and innovation.
Other
- Proof of eligibility to work in the United States is required.
- The base salary range for candidates within the San Francisco Bay Area is $180,000 - $215,000.
- Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
- Demonstrated ability to establish highly collaborative relationships with cross-functional teams across the GTM organization.
- Excellent communication and storytelling skills, with the ability to present complex data in a clear, actionable manner.
