Intuitive Surgical is looking to improve the feasibility, viability, and desirability of their new products by ensuring they are user-centered and minimize use-related risks. The Senior Human Factors Engineer will guide the development process, conduct user research, and ensure products are safe and usable before and after launch.
Requirements
- Ability to conduct user research studies in diverse populations demonstrated by a portfolio of designing and executing research studies (ideally in Health Care).
- Ability to conduct traditional and rapid cycle evaluation of products (e.g., prototype testing, usability testing, and feasibility testing) within and beyond the lab (experimentally evaluating services, products, or tools in the field).
- Experience with data collection tools, e.g., Qualtrics.
- Ability to analyze and synthesize large quantities of qualitative and quantitative data using QDA software and statistical software (e.g. NVivo, atlas.ti, SPSS/SAS/Stata/R).
- Demonstrated ability to collaborate with and across various groups and levels of management within the organization, including other engineering groups, marketing, clinical engineering, and regulatory to solve complex usability issues involving detailed risk analysis.
Responsibilities
- Conduct user-centered design research
- Analyze and characterize use-related risks
- Conduct usability testing of products prior to launch
- Track and iterate on designs once projects are in the field
- Evaluate product designs with end-user test participants
- Conduct qualitative research to gain a deep understanding of users, uses and use environments
- Analyze and characterize usability considerations
Other
- Minimum Education: BS in Human Factors Engineering, Cognitive Psychology, Computer Science with human-computer interface (HCI) emphasis, Human Centered Design, or related field. MS strongly preferred.
- Minimum of 8 years of related experience with a bachelor’s degree (in engineering); or 6 years and a master’s degree; or a relevant PhD with 3 years’ experience; or equivalent experience with human factors/biomedical devices.
- Experience in medical device or similar highly regulated industry is of significant value.
- Excellent writing, verbal communication and presentation skills working within a highly statured communication environment using multiple communication channels (email, text, video conference, instant messaging platforms)
- Ability to travel internationally, as well as domestically (up to 25%).
