Intuitive Human Factors team is looking to inform and guide development of new products, and ensuring that those products are feasible, viable and desirable.
Requirements
- Ability to conduct user research studies in diverse populations demonstrated by a portfolio of designing and executing research studies (ideally in Health Care).
- Ability to conduct traditional and rapid cycle evaluation of products (e.g., prototype testing, usability testing, and feasibility testing) within and beyond the lab (experimentally evaluating services, products, or tools in the field).
- Experience with data collection tools, e.g., Qualtrics.
- Ability to analyze and synthesize large quantities of qualitative and quantitative data using QDA software and statistical software (e.g. NVivo, atlas.ti, SPSS/SAS/Stata/R).
- Demonstrated ability to collaborate with and across various groups and levels of management within the organization, including other engineering groups, marketing, clinical engineering, and regulatory to solve complex usability issues involving detailed risk analysis.
Responsibilities
- Conduct user-centered design research, analyze and characterize use-related risks, conduct usability testing of products prior to launch, and track and iterate on designs once projects are in the field.
- Evaluate product designs with end-user test participants, and to conduct qualitative research to gain a deep understanding of users, uses and use environments; analyze and characterize usability considerations; conduct concept evaluations to realize the impact of design concepts on user workflow, behavior and performance; translate user needs into usability requirements; and develop new tools to measure UX and inform design.
- Plan, collect and synthesize detailed insights on how users interact with Intuitive products through various techniques including interviews, simulations, direct observations, and task analyses.
- Support project-based and advanced longitudinal-research regarding cognitive/behavioral and ergonomic human factors topics.
- Perform all aspects of research studies including study design, instrument development, data collection (both desktop and in the field) and management, quantitative and qualitative data analysis, reporting and dissemination, and communication with partners.
- Create actionable insights for improving products and services based on results of internally and externally driven research.
- Analyze and characterize usability considerations, including physical, cognitive, social and organizational aspects of human factors that influence performance while interacting with Intuitive products.
Other
- Minimum Education: BS in Human Factors Engineering, Cognitive Psychology, Computer Science with human-computer interface (HCI) emphasis, Human Centered Design, or related field. MS strongly preferred.
- Minimum of 8 years of related experience with a bachelor’s degree (in engineering); or 6 years and a master’s degree; or a relevant PhD with 3 years’ experience; or equivalent experience with human factors/biomedical devices.
- Experience in medical device or similar highly regulated industry is of significant value.
- Excellent writing, verbal communication and presentation skills working within a highly statured communication environment using multiple communication channels (email, text, video conference, instant messaging platforms)
- Ability to travel internationally, as well as domestically (up to 25%).
