Pearson Virtual Schools (PVS) is seeking to modernize its Identity & Access Management (IAM) program, requiring a Senior Product Manager to lead this critical platform initiative. The goal is to build a next-generation identity and access management solution that enhances security, user privacy, and user experience while aligning with overall platform modernization goals.
Requirements
- 8+ years of product management experience, with multiple years in platform or technical product management roles.
- Proven track record delivering initiatives end-to-end – ideally including identity and access management (IAM) products or related technical platforms.
- Strong knowledge of identity and access management principles and technologies.
- Familiarity with modern authentication/authorization standards (OAuth 2.0, OIDC, SAML), directory services or identity providers, user account lifecycle management, and security/privacy compliance requirements (e.g., FERPA, GDPR) in software products.
- Hands-on experience with cloud platforms (AWS preferred) and modern software architecture (microservices, APIs, event-driven systems).
- Ability to grasp AI/ML concepts and their application in products – you don’t need to be a data scientist, but you should understand how AI technologies (e.g., large language models, recommendation systems) can be applied to solve product problems.
- Extensive hands-on experience designing, implementing, and scaling identity and access management (IDAM) solutions, including authentication, authorization, directory services, and user lifecycle management for complex SaaS platforms.
Responsibilities
- Develop and own the product strategy and multi-year roadmap for the PVS Identity & Access Management (IAM) program, ensuring it aligns with PVS’s overall platform modernization goals.
- Guide the Identity program to build a next-generation identity and access management solution for PVS.
- Oversee the development of a unified identity service for all user types (students, caretakers, teachers, administrators), implementing modern authentication/authorization protocols (OAuth 2.0/OIDC, SAML, etc.), single sign-on (SSO), and robust user lifecycle management.
- Introduce and champion the use of generative AI and agent-driven tools in our product development process.
- Write clear product roadmaps, product requirements (PRDs), define features and acceptance criteria in partnership with Agile teams, and maintain a well-groomed backlog for Identity program workstreams.
- Use your strong technical background to make informed product decisions.
- Define key performance indicators (KPIs) and success metrics for the Identity program.
Other
- Lead our Identity & Access Management program as a domain expert and key individual contributor.
- Serve as the product lead for this initiative, coordinating and inspiring cross-functional teams comprising software engineers, architects, security specialists, UX/UI designers, and business stakeholders.
- Without direct managerial authority, exercise influence and thought leadership to drive decision-making, resolve conflicts, and keep everyone aligned on product objectives and timelines.
- Collaborate closely with internal stakeholders – including other Product Vertical leaders, Program/Project Managers, and executives – to ensure the Identity & Access Management program meets the needs of various learning products and operational teams.
- Act as the voice of the customer and the business, ensuring that delivered capabilities drive tangible improvements in user experience, operational efficiency, and platform capabilities.
