At Tive, the business problem is to reduce shipment delays, minimize rejected loads, and decrease theft, damage, and spoilage by providing a fully-transparent world in which everything and everyone is connected.
Requirements
- 5+ years of professional software engineering experience, with expertise in building and maintaining production-grade applications or APIs.
- Proficiency in C/.Net
- Some experience in other modern programming languages (e.g., Python, Java, Go, JavaScript/TypeScript).
- Solid understanding of API design, REST, webhooks, and common integration patterns.
- Experience developing integration toolkits, SDKs, or pluggable modules highly preferred.
- Comfort balancing multiple priorities and customer needs in a fast-paced environment.
Responsibilities
- Act as the primary technical advisor for customers implementing integrations with our product, providing architectural guidance, best practices, and hands-on troubleshooting.
- Develop, maintain, and document pluggable modules, SDKs, and integration libraries that accelerate customer adoption and streamline onboarding.
- Collaborate with internal engineering teams to implement product improvements and enhancements that address recurring integration challenges.
- Maintain and improve our externally-facing developer documentation, ensuring clarity and ease of use.
- Translate customer needs into actionable technical solutions, balancing long-term scalability with immediate integration success.
- Represent the technical voice of the customer internally, advocating for features, documentation, and workflows that improve the overall integration experience.
Other
- Exceptional written and verbal communication skills: ability to explain complex concepts to both technical and non-technical audiences with clarity and confidence.
- Demonstrated ability to collaborate cross-functionally with product, engineering, and customer-facing teams.
- Proven track record of customer-facing technical engagement—pre-sales engineering, solutions engineering, or technical consulting experience a plus.
- Office based or hybrid options. Your choice.
- Competitive equity to ensure all of our employees have a sense of ownership in the long-term success of Tive’s growth.
