Steampunk is looking for a Senior IT DevOps Engineer to architect and implement Microsoft-based solutions, modernize infrastructure, and guide their Customer Success and IT Support Desk team to deliver stellar service.
Requirements
- 7+ years in senior IT engineering roles with deep expertise in Microsoft environments
- Advanced experience with Microsoft 365, Azure, Entra ID, Exchange Online, and Enterprise Apps
- 3+ years managing or mentoring support/help desk teams
- Strong expertise in Endpoint Management (Intune/MEM) and Microsoft Defender Suite
- Proficient with automation tools: PowerShell scripting, Azure Logic Apps, Azure Functions
- Solid grasp of conditional access policies, identity management, and modern security principles
- 8+ years total experience in systems administration, cybersecurity, or systems engineering
Responsibilities
- Lead architecture, design, and implementation of Microsoft-centric solutions across internal and external environments.
- Act as the go-to resource for all things Microsoft 365, Azure, Entra, Exchange Online, Intune, and Microsoft Defender.
- Streamline operations through PowerShell, Azure Automation, Logic Apps, and Azure Functions.
- Manage, mentor, and support the IT Support Desk and Customer Success teams to ensure a frictionless user experience.
- Apply deep knowledge of endpoint security, conditional access, and infrastructure best practices to ensure reliability, security, and scalability.
- Drive engineering projects end-to-end—from discovery to deployment—while collaborating closely with business and technical stakeholders.
- Evaluate and integrate new technologies to keep our IT stack fresh, effective, and aligned with business goals.
Other
- Hands-on leadership role
- Trusted mentor, customer champion, and innovation catalyst
- Proven track record leading complex IT projects through full lifecycle
- Excellent communication, stakeholder engagement, and team collaboration skills
- On camera during interviews and assessments
