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Senior Knowledge Systems Specialist - Knowledge Systems - Microsoft 365

MSM Technology

Salary not specified
Sep 25, 2025
Jacksonville, NC, USA
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Identify and implement solutions for provided requirements, manage and support Knowledge System Tools, and convert legacy workflows and reports to new platforms.

Requirements

  • Leverage PowerApps, PowerAutomate, and PowerBI in SharePoint Online and Microsoft 365 and build dashboard reports
  • Possess and utilize rudimentary skills in Python, R, SQL, .Net, C, C++, and knowledge of JAVA, JS, HTML, and CSS as needed
  • Analyze and determine business requirements, goals, and risks related to SharePoint Online projects
  • Create SharePoint apps and collaborative tools and integrate SharePoint with other Microsoft products
  • Administer SharePoint Site Collections, including managing permissions and content structures
  • Maintain SharePoint environment for business relevance, user traffic, and workflow functionality
  • Must have experience with PowerApps, PowerAutomate and PowerBI

Responsibilities

  • Manage and support Knowledge System Tools
  • Leverage PowerApps, PowerAutomate, and PowerBI in SharePoint Online and Microsoft 365 and build dashboard reports
  • Develop, design, and manage content, customizations, forms, and workflows in selected platforms
  • Convert legacy workflows and reports to new platforms
  • Utilize new data sources and BI solutions
  • Create SharePoint apps and collaborative tools and integrate SharePoint with other Microsoft products
  • Administer SharePoint Site Collections, including managing permissions and content structures

Other

  • The Senior Knowledge System Specialist will work independently and as part of a development team to identify and implement solutions, working closely with the customer to ensure the proper solution for the provided requirements.
  • Provide platform knowledge from End User to Power User perspectives
  • Document roles and responsibilities, and train End Users and Power Users
  • Provide end-user support, act as Tier 1 support, train end-users on basic functions, and collaborate with trainers to ensure training efficacy.
  • Perform other related duties as assigned.
  • Active SECRET security clearance
  • 8-10 years of relevant experience