The role will play a critical role in supporting the Know Your Customer (KYC) processes, ensuring compliance with regulatory requirements and internal policies for Citigroup.
Requirements
- 5-8 years of experience in KYC, AML, financial crime compliance, or a related regulatory field in a senior or SME capacity.
- Candidate has quantitative skills with a high proficiency with Excel and other Microsoft based programs.
- Keen attention to detail with developed analytical and problem-solving abilities.
Responsibilities
- Serve as the primary Subject Matter Expert (SME) for the KYC team, providing guidance, training, and support on complex KYC policies, procedures, and regulatory requirements.
- Assist in resolving complex KYC cases and escalations at onboarding and refresh and Material change Events.
- Actively participate in and lead efforts related to the design, implementation, and review of Manager's Control Assessments (MCAs) for KYC processes.
- Ensure robust internal controls are in place and operating effectively to mitigate risks and maintain compliance.
- Regularly review the incoming KYC pipeline, assessing workload, complexity, and priorities.
- Efficiently assign cases to team members, ensuring equitable distribution and adherence to service level agreements (SLAs).
- Contribute to and lead various business projects aimed at enhancing KYC systems, processes, and overall operational excellence.
Other
- Individual must have excellent communication, organizational and interpersonal skills.
- Individual must work well under tight deadlines, manage priorities, and complete assigned tasks with minimal management follow up.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
- Collaborate with cross-functional teams, including Technology, Risk, and Compliance, to drive project objectives.
- Bachelors/University degree or equivalent experience
