Wells Fargo is seeking a Senior Lead Operations Engineer to champion technical excellence and drive the adoption of Site Reliability Engineering (SRE) best practices across the organization.
Requirements
7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
7+ years of Java, C, Python or other object-oriented software engineering experience
5+ years of experience performing engineering and support tasks on Linux/Unix and Windows Servers
3+ years of experience with Cloud technologies
3 + years of experience supporting enterprise level complex applications and platforms in Production
5 + years of designing and building complex observability solutions leveraging industry standard toolset and or custom-built solutions
5+ years working with configuration and monitoring technologies such as Ansible, Grafana, Elastic, Splunk, Prometheus.
Responsibilities
Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives
Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas
Introduce and mature the adoption of enterprise capabilities, tools, and innovation improving availability in a multi-cloud ecosystem by evolving observability, monitoring, logging, synthetic monitoring and chaos engineering.
Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
Share support responsibilities for critical applications and customer journeys including leading technical resolution of high priority incidents with cross-functional partners, remediation of issues, conducting of blameless post mortems, root cause analysis and introduce continuous improvement solving problems once and for all with the goal of no repeats.
Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
Other
Ability to travel up to 10%
Ability to work on-site at approved location listed
This position is not eligible for Visa sponsorship
Relocation assistance is not available for this position
A master's degree or higher in computer science or engineering
