Northern Trust is looking to establish, govern, and continuously improve testing governance across the SDLC in a regulated financial services environment
Requirements
- Hands‑on governance of enterprise/release Test Strategy & Test Plans, traceability, defect management, and test summarization for complex, multi‑system programs
- Strong tool proficiency: Azure DevOps (ADO), ServiceNow TMM, CI/CD pipelines, and test data/environment management; fluency in risk‑based testing practices
- Deep understanding of SDLC, Agile/DevOps, change/release governance and software risk management
- Experience with ADO / ServiceNow Test Management Module (TMM)
- Experience with CI/CD pipelines
- Experience with test data/environment management
- Fluency in risk‑based testing practices
Responsibilities
- Own and enforce SDAM testing controls across programs/releases covering test requirements analysis, strategy/plan approvals, production‑separate and production‑equivalent environments, application security testing, and data protection in non‑prod
- Define and operate practical stage gates and tollgates for testing artifacts (Test Strategy, Test Plan, Traceability, Execution Results, Defect reports, Test Summary, Post‑Implementation Validation) with clear acceptance criteria and approvals
- Lead the uplift of testing governance processes, playbooks, and templates; standardize how teams plan, execute, and evidence testing in ADO / ServiceNow Test Management Module (TMM); drive adoption through pilots and iterative rollout
- Facilitate governance forums, CAB support, and decision‑making meetings; curate artifact checklists and ensure readiness against ECM expectations and required templates (e.g., Impact Analysis, Risk Registry, Test Strategy/Plan)
- Develop and deliver training, clinics, and office hours for engineering, product, and program teams on SDLC testing governance, evidencing, and SDAM alignment
- Define and track KPIs/OKRs for testing governance (e.g., artifact completeness, traceability coverage, defect leakage, automation coverage, environment parity, audit issue closure); publish dashboards and executive‑ready reporting
- Perform gap assessments and retrospectives across audits, and major releases; integrate lessons learned to mature controls, tooling, and workflows (including risk‑based testing and exception paths)
Other
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field
- 8+ years in software testing/QE, test governance, or QA leadership in regulated financial services or technology environments
- Excellent communication, documentation, and executive‑facing reporting skills; ability to influence without authority in a matrixed environment
- Ability to work in a flexible and collaborative work culture
- Ability to take pride in working for a company committed to assisting the communities we serve
