SeatGeek is looking to disrupt the $300 billion ticketing industry by modernizing how fans discover and purchase tickets, optimizing pricing and inventory, personalizing the user experience, and preventing fraud across their marketplace.
Requirements
- Experience building and deploying machine learning systems in production environments
- 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps
- Strong programming skills in Python and experience with ML frameworks like scikit-learn, TensorFlow, PyTorch, or similar
- Experience with cloud platforms and containerization technologies
- Understanding of both batch and real-time ML systems, including experience with model serving, A/B testing, and performance monitoring
- Passion for software craftsmanship and product. You have well-considered opinions about how systems should be built, and hold yourself and your code to a high standard
- A product mindset. You think beyond the model accuracy, about user experience, business impact, system reliability, and what makes a great product tick
Responsibilities
- Design, build, and deploy machine learning models and systems that operate reliably at scale in production
- Build and maintain ML infrastructure including feature stores, model serving platforms, and real-time inference pipelines
- Embed on a product engineering team and collaborate closely with data scientists, PMs, and Software Engineers to translate research and experimental models into production-ready systems
- Solve complex technical challenges unique to the ticketing industry, including real-time pricing optimization, demand forecasting, and fraud detection
- Develop automated ML pipelines for training, validation, deployment, and monitoring using MLOps best practices
- Work across team and discipline boundaries to evangelize ML capabilities and build them into SeatGeek's core product offerings
Other
- Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
- Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others
