Stryker Corporation is looking to solve the business problem of providing clinical product support to end users and driving continuous account growth of the clinical base by working with key hospital staff, thought leaders, and doctors in the territory.
Requirements
- Required Certifications: PKA, THA, & TKA
- Proven track record of optimal performance in a technical and clinical role.
- Proven ability in the use of data to anticipate problems during procedures and deliver sound decision-making.
- Proven ability in technology systems and administrative procedures (e.g. ERP software, Office Suite, file processing and record management).
- Demonstrated ability to independently identify more critical and less critical activities to adjust priorities when appropriate.
- Demonstrated ability to facilitate the development of breakthrough solutions and implement new ideas.
- Demonstrated ability to train and mentor others.
Responsibilities
- Serve as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.
- Train and guide surgeons and hospital staff in the use of Stryker’s Mako robot including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes.
- Use proprietary software to prepare pre-operative CT scans for assigned cases and assist surgeons in pre-operative implant planning, implant sizing and positioning.
- Troubleshoot and solve technical issues related to the robot independently.
- Share knowledge of Stryker implants and instrumentation and provide value through mastery of the robot and its different robotic arm applications.
- Handle complex technical and clinical cases and run robot with new sites and surgeons.
- Educate surgeons and staff on the clinical benefits of the robot and best practices with confidence, enthusiasm and respect.
Other
- 4-year degree or equivalent required.
- Minimum 3 years of relevant work experience required. 4+ years’ work experience preferred.
- Valid drivers’ license with good driving record required.
- Travel Percentage: 50%
- Proven customer service skills that focus on the details, outputs and deliverables that have a strong surgeon customer impact.
