Fidelity is looking to derive insights and drive business strategy and success by tying together disparate data points from multiple sources to optimize the customer experience for its 40 million individual investors.
Requirements
- 5+ years of experience generating analytical insights to drive business actions, including experience with a range of analytical tools and programming languages such as SQL, Python, R, etc.
- Experience in designing and developing dashboards & reports by using Tableau, Power BI, Qlik etc.
- Experience using and querying big data technologies such as Snowflake, Athena, etc.
- Experience with digital analytics using tools such as Adobe analytics
- Proficiency in SQL, Python, R, etc.
- Experience with data visualization tools such as Tableau, Power BI, Qlik etc.
- Experience with big data technologies such as Snowflake, Athena, etc.
Responsibilities
- Translate a business need or question into a hypothesis that can be validated via experimentation or data analysis
- Use data to tell a story of customer experience, highlighting both successes and friction points to inform future initiatives and strategies
- Deliver insights from data to a broad audience in a simple, clear, and actionable way
- Design and develop dashboards & reports by using Tableau, Power BI, Qlik etc.
- Use and query big data technologies such as Snowflake, Athena, etc.
- Design and develop digital analytics using tools such as Adobe analytics
- Continuously improve data analytics and insights capabilities and spread that knowledge and expertise throughout the organization
Other
- Bachelor’s degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance
- MBA or MS degree a plus
- Ability to work onsite every other week (all business days, M-F) in a Fidelity office
- Natural intellectual curiosity, initiative, and love for learning new skills and capabilities
- Cross-functional collaborator who can work across a team with diverse skills and abilities
