Johnson & Johnson is seeking a Senior Manager, Corporate Business Technology (CBT) Technical Product Owner to lead the Legal Work Management product portfolio, driving innovation and excellence in legal service delivery through the ServiceNow platform.
Requirements
- 8–10 years leading complex, global technology programs.
- 5+ years of hands-on experience with ServiceNow, including roadmap development (certifications a plus).
- Proven leadership in managing and mentoring high-performing teams.
- Expertise in technology lifecycle management and transformation initiatives.
- Proficiency in budget planning, resource management, and portfolio oversight.
- Ability to translate business needs into scalable, user-focused solutions.
- Familiarity with ServiceNow modules such as Work Management, ITSM, or HRSD.
Responsibilities
- Lead the Legal Work Management product portfolio, including solution design, product lifecycle management, prioritization, and financial oversight.
- Align product roadmaps and delivery plans with global business goals through close collaboration with partners.
- Champion consistency and scalability of ServiceNow-based solutions across regions.
- Partner with Product and Enterprise Architects to ensure robust, future-ready platforms.
- Oversee the full lifecycle of platform solutions—from design and testing to deployment and support.
- Guide agile squads and coordinate with cross-functional teams including PMO and Tech Services.
Other
- Bachelor’s degree required; advanced degree or equivalent experience preferred.
- Strong communication and partner engagement skills.
- Experience inspiring change across diverse organizational landscapes.
- Dedication to building inclusive, collaborative team cultures.
- Ability to work in a hybrid environment across multiple countries.
