American Express is seeking a Senior Manager to drive training and program integration in the Enterprise Data Office to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.
Requirements
- 4+ years of experience with stakeholder management and program management.
- 3+ years' experience managing and delivering on time-sensitive deliverables.
- Preference for candidates with prior responsibility for internal and external oversight team engagement, such as risk, compliance, and/or regulatory.
- Strategic problem solver with strong business acumen and understanding of American Express; experience gained at a large US and/or global bank
- Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.
- Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.
Responsibilities
- Support management of data leadership forums, including the Enterprise Data Council with BU Data Office Executives and the Monthly Data Office Leadership Connect with BU Data Office Executive Deputies; establish the agenda, own content creation, lead member coordination/engagement, etc.
- Collaborate with extended teams and leadership to create program awareness, identify cross-team linkages, and drive issue resolution / escalation.
- Support orchestration of internal oversight requirements across the Enterprise Data Office and Business Unit Data Offices (BU DOs); coordinate engagement and responses across Risk & Compliance as well as Internal Audit requests.
- Support Regulatory strategy and response coordination, with responsibility for regulatory exam coordination as appropriate.
- Leverage relationships with internal stakeholders to support development of remediation strategies and action plans.
- Partner with control teams to understand and interpret performance and risk metrics and impacts.
Other
- Bachelor’s degree.
- 4+ years of experience with stakeholder management and program management.
- Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
