American Express is looking to accelerate the pace of financial innovation and build new financial products at unprecedented speed by streamlining the process of launching and iterating on financial products, and developing a best-in-class Product Catalogue to enable the launch of new customer-facing products and experiences with unparalleled flexibility and dramatically improved speed to market globally.
Requirements
- Inform or co-develop architecture and process flows to ensure end to end technology product solutions.
- Understand the program’s technical platforms and applications.
- Execute solution technical alignment discussions. Bridges the gap between product teams.
- Experience with design and coding across one or more platforms and languages is ideal
- Experience handling Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality.
- Experience with project/program financial plans, capacity management and reporting while ensuring compliance with Rally and Agile delivery.
- Experience using Rally or JIRA agile delivery management platform.
Responsibilities
- Develops and tracks progress against the Delivery Management on Technology Delivery projects, aligning with business objectives, priorities and resource allocation.
- Drives the adoption of new and innovative technologies, best practices, and methodologies across teams, fostering a culture of excellence, collaboration, and continuous improvement.
- Owns the planning and delivery of quality compliance, resource utilization, and customer satisfaction.
- Reviews system requirements, functional specifications and solutions for potential enhancements, troubleshooting and resolving platform issues through innovative solutions.
- Leads and orchestrates the facilitation of Program Increment (PI) Planning and Scrum-of-Scrums (SOS) meetings across platforms with leadership, product management, delivery teams, and business partners.
- Manages impediments, risks, dependencies, and resourcing needs across stakeholders and senior leadership.
- Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development.
Other
- 7+ years Technical Project Manager experience and/or relevant Program/Project Management experience.
- Bachelor’s or Master’s degree in computer science, computer engineering, or other technical field, or equivalent work experience.
- Excellent oral and written interpersonal skills; Ability to effectively communicate across third parties and technical and business product managers.
- Ability to get industry leading solutions to market efficiently and effectively.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
