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Senior Manager - Delivery Management - Enterprise Platforms & TBE

American Express

$110,000 - $190,000
Aug 19, 2025
Phoenix, AZ, USA
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American Express is looking to develop a best-in-class Product Catalogue to enable the launch of new customer-facing products and experiences with unparalleled flexibility and dramatically improved speed to market globally. The goal is to accelerate the pace of financial innovation and build new financial products at unprecedented speed by streamlining the process of launching and iterating on financial products.

Requirements

  • Inform or co-develop architecture and process flows to ensure end to end technology product solutions.
  • Understand the program’s technical platforms and applications.
  • Execute solution technical alignment discussions. Bridges the gap between product teams.
  • Experience with design and coding across one or more platforms and languages is ideal
  • Experience handling Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality.
  • Experience using Rally or JIRA agile delivery management platform.
  • Experience with object-oriented design and coding skills across a variety of platforms (JAVA, HTML5, BLAZE, DB2, XML and Mainframe).

Responsibilities

  • Develops and tracks progress against the Delivery Management on Technology Delivery projects, aligning with business objectives, priorities and resource allocation.
  • Drives the adoption of new and innovative technologies, best practices, and methodologies across teams, fostering a culture of excellence, collaboration, and continuous improvement.
  • Reviews system requirements, functional specifications and solutions for potential enhancements, troubleshooting and resolving platform issues through innovative solutions.
  • Leads and orchestrates the facilitation of Program Increment (PI) Planning and Scrum-of-Scrums (SOS) meetings across platforms with leadership, product management, delivery teams, and business partners.
  • Establishes integrated release plans that align dependencies and milestones across teams, trains, and external partners.
  • Facilitates the alignment of technical solutions with Enterprise Architect and platform teams.
  • Drives technology product delivery & integration across platforms, trains, domains and lines of business.

Other

  • 7+ years Technical Project Manager experience and/or relevant Program/Project Management experience.
  • Bachelor’s or Master’s degree in computer science, computer engineering, or other technical field, or equivalent work experience.
  • Deep understanding of all aspects of software design with a proven track record of increasing responsibility.
  • Experience with project/program financial plans, capacity management and reporting while ensuring compliance with Rally and Agile delivery.
  • Excellent oral and written interpersonal skills; Ability to effectively communicate across third parties and technical and business product managers.