American Express is looking to develop a best-in-class Product Catalogue to enable the company to launch new customer-facing products and experiences with unparalleled flexibility and dramatically improved speed to market globally across all countries American Express operates in.
Requirements
- Inform or co-develop architecture and process flows to ensure end to end technology product solutions.
- Understand the program’s technical platforms and applications.
- Execute solution technical alignment discussions. Bridges the gap between product teams.
- Experience with design and coding across one or more platforms and languages is ideal
- Experience handling Agile, Scrum, or other rapid application development teams to deliver technology solutions on that meet customer expectations for timeliness and quality.
- Experience with project/program financial plans, capacity management and reporting while ensuring compliance with Rally and Agile delivery.
- Experience using Rally or JIRA agile delivery management platform.
Responsibilities
- Develops and tracks progress against the Delivery Management on Technology Delivery projects, aligning with business objectives, priorities and resource allocation.
- Drives the adoption of new and innovative technologies, best practices, and methodologies across teams, fostering a culture of excellence, collaboration, and continuous improvement.
- Owns the planning and delivery of quality compliance, resource utilization, and customer satisfaction.
- Reviews system requirements, functional specifications and solutions for potential enhancements, troubleshooting and resolving platform issues through innovative solutions.
- Leads and orchestrates the facilitation of Program Increment (PI) Planning and Scrum-of-Scrums (SOS) meetings across platforms with leadership, product management, delivery teams, and business partners.
- Manages impediments, risks, dependencies, and resourcing needs across stakeholders and senior leadership.
- Collaborates with senior leadership to hire top talent for the team, ensuring a high-functioning and cohesive unit, implementing strategies for talent retention and professional development.
Other
- 7+ years Technical Project Manager experience and/or relevant Program/Project Management experience.
- Bachelor’s or Master’s degree in computer science, computer engineering, or other technical field, or equivalent work experience.
- Excellent oral and written interpersonal skills; Ability to effectively communicate across third parties and technical and business product managers.
- Ability to get industry leading solutions to market efficiently and effectively.
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
