Workato transforms technology complexity into business opportunity by helping businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.
Requirements
- 5 + years building and nurturing developer communities at scale.
- 5 + years of hands‑on programmatic marketing, including segmentation, automation, and lifecycle campaigns.
- Direct, end‑to‑end experience planning and executing in‑person and virtual events.
Responsibilities
- Hire and lead a community operations team; design and maintain the supporting portals, tooling, and analytics that power self‑service growth.
- Design and execute community strategy across Discord, GitHub, Reddit, X/Twitter, and in‑person meetups.
- Moderate online forums, surface insights, and route feedback to Product & Engineering.
Other
- Build and run Workato’s global community programs: launch and scale hundreds of local developer user groups, a world‑class MVP / Champions program, and university & student outreach initiatives.
- Recruit, onboard, and mentor community leaders and champions, providing resources, recognition, and incentives to sustain long‑term engagement.
- Launch ambassador and champions programs; recognise and reward top contributors.
- Launch ambassador and champions programs; recognise and reward top contributors.
- Experience managing a team of 6 + community professionals.
- Strong written voice and conflict‑resolution skills.
- Strong operational approach with metrics, structured processes, and holding teams accountable.
- Empathetic community builder who nurtures inclusive spaces.
