American Express is seeking to drive customer engagement and payment volume through partnerships, which require the integration of APIs to share data and capability, and is looking for a Senior Manager - Digital Product Management, Integrations to lead and manage a diverse portfolio of external partners through digital API product integrations and enhancements.
Requirements
- Familiarity with APIs
- Understanding of digital payments APIs
- Knowledge of how credit card authorizations and transactions work
- Technical proficiency – ability to communicate and collaborate effectively with technology and business teams
- High diligence with an eye for accuracy and controls
- Adaptive learner and great team player
Responsibilities
- Lead external partners through technical integrations for our B2B digital API payments products from inception to launch
- Collaborate across a wide range of internal stakeholder teams including Tech, Product, Servicing, Marketing and Compliance
- Develop subject matter expertise to train and prep materials for internal stakeholders and external partners on API integration processes
- Manage of diverse portfolio of B2B payment partnerships
- Act as the central point of contact for external partners for all things development related and use feedback to drive product and capability enhancements
- Contribute innovative ideas to enhance our partner onboarding experience and expedite time to launch
Other
- Related experience in Product Development or Product Management
- Proven history of collaboration across a broad set of various partners, both internal and preferably external
- Excellent communication, collaboration, and critical thinking skills
- Bachelor’s degree or equivalent experience
- Ability to thrive in undefined, complex project spaces
