American Express is looking to drive development of Acquiring for the enterprise through exceptional program management office activities, requiring organization, governance, and delivery discipline across the team and cross enterprise program partners.
Requirements
- 3+ years experience within Acquiring, ideally with exposure to OptBlue
- Proven experience in a senior PMO/Program support role within complex, matrixed environments
- Exceptional organizational skills to prioritize and manage multiple tasks in a fast-paced environment with excellent attention to detail
- Detail orientated while maintaining a view of the bigger picture
- Able to create impactful and meaningful communications for all levels of the business, creating decks that ‘tell the story’ to drive buy in and understanding
- Critical thinker; able to find connections, spot interdependencies and bring clarity
- Excellent Microsoft Excel & Powerpoint skills
Responsibilities
- Provide end-to-end PMO leadership across for Debit Acquiring in the U.S. as part of a major program of work
- You will be proactive in creating, understanding and critically questioning of project plans, risks/issues and dependencies. Helping to join the dots across a large, diverse program
- You will keep a broad strategic level view whilst diving into the details with a questioning mindset, identifying gaps or misalignments taking initiative to address
- You will produce accurate and insightful program or product update materials and artifacts, tailoring to various forums and committees. Always assessing usefulness of communications and identifying new ways to augment existing approaches
- You will develop strong relationships across cross enterprise teams fostering a culture of accountability, transparency, and delivery focus
- You will define, setup and maintain processes to the support the product team in managing and prioritizing the product roadmap
Other
- A proactive mindset with a ‘can do’ attitude – willing to get stuck in wherever needed
- Strong comfort working in ambiguity and helping create structure out of chaos
- A highly effective relationship builder who uses their diplomatic skills to influence others at all levels of the business with no direct control
- A self-starter who will hit the ground running
- Must have positive, can-do attitude, able to remain calm under pressure
