Care.com is seeking an experienced Senior Manager of Engineering to lead their Payments & Authentication teams. This leader will oversee critical platform areas that power how families and caregivers securely authenticate, transact, and get paid, while also balancing technical vision, executional excellence, and people leadership. The role requires solving complex, large-scale consumer problems and evolving systems toward industry-leading standards in identity, payments, and trust.
Requirements
- Strong experience building and scaling payments platforms (Stripe, PayPal, ApplePay, ACH, PCI-DSS compliance) and/or authentication/authorization systems (OIDC, OAuth, SAML, RBAC, ABAC, JWTs, cookies).
- Expertise in cloud-native distributed systems (AWS preferred), microservices, and event-driven architectures.
- Hands-on technical background in Golang, Java, or Node.js, with working knowledge of front-end ecosystems (React, TypeScript, GraphQL).
Responsibilities
- Lead and grow teams by managing and mentoring multiple engineering groups focused on authentication, authorization, and payments; hire and develop talent to build high-performing, inclusive teams.
- Drive technical strategy by partnering with architects and senior engineers to shape our identity and payments platform—modernizing legacy systems, driving adoption of standards (OAuth, OIDC, SAML, PCI-DSS compliance), and scaling for a global marketplace.
- Deliver business impact by ensuring secure, reliable, and seamless payment and authentication flows that directly affect user trust and revenue.
- Raise the bar by championing engineering best practices—observability, testing, performance, scalability, and security across the payments and identity domains.
- Ensure operational excellence by overseeing on-call practices, SLAs, and incident management to maintain platform resilience and availability.
Other
- 10+ years of professional software engineering experience, with at least 4+ years in engineering management (including managing managers or multiple teams).
- Proven success delivering large-scale, consumer-facing systems in a fast-paced environment.
- Demonstrated ability to recruit, inspire, and grow engineering talent.
- Experience collaborating across disciplines and influencing executive stakeholders.
- A passion for building trustworthy, secure, and frictionless user experiences.
