Capital One Software is looking to optimize its digital experiences and website to improve usability, customer empathy, and funnel optimization, ultimately driving task completion, customer satisfaction, and aligning with brand, sales, and growth objectives.
Requirements
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- At least 8 years of experience in a Product Design role
- At least 8 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech and business leaders
- Experience leading design projects or teams
Responsibilities
- Leverage established product design expertise and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One
- In collaboration with cross-functional partners, help to oversee and optimize the use of appropriate tools, platforms, frameworks and design systems
- Work with teams to develop artifacts that may include vision stories, journey maps, blueprints, high-fidelity designs and prototypes
- Advance the craft of design at Capital One by leading, mentoring and consulting with others, providing expertise that matures the design discipline, builds our culture and enables work to move forward efficiently
- Shape product direction and outcomes by leveraging deep content design expertise, user insights, and an understanding of the business
- Drive alignment across product, tech, and business partners, ensuring user needs are central to our overall strategy and enabling bold, innovative solutions to complex problems
- Advocate for human-centered methodologies that align customer needs and business goals by applying data, research insights, design expertise and a mature perspective to problem-solving across the portfolio
Other
- The ideal candidate has a strong portfolio demonstrating your leadership, process, results and impact.
- Experience working in heavily regulated, data heavy problem spaces
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
- No agencies please.
- Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
