Capital One needs to redefine how enterprises engage with their data and cloud solutions by developing and marketing internal tools as enterprise B2B software solutions, and is looking for a Senior Manager, Product Management to lead the product strategy and execution for their enterprise website, which serves as a digital product for customer engagement and lead generation.
Requirements
- At least 7 years of experience working in Product Management focused on digital products
- At least 5 years of experience in the management or mentorship of product managers or product teams
- At least 5 years of experience driving measurable results related to digital platforms, such as lead generation, conversion rates, and customer adoption.
- Experience leading enterprise SaaS or B2B website products at scale.
- Deep understanding of CMS and martech platforms (e.g., Adobe, Contentful, Optimizely, Marketo).
- Experience with SalesTech stacks (e.g., Salesforce).
- Familiarity with web performance, security, SEO, AI, and content governance best practices.
Responsibilities
- Shaping the multi-year roadmap
- Prioritizing major features based on strategic business goals
- Owning the overall Return on Investment (ROI) for the website as a digital product
- Managing a team dedicated to continuous improvement of website performance
- Managing a team dedicated to the development and optimization of future digital experiences
- Championing a seamless digital experience that spans the entire customer lifecycle, from the buyer's journey (lead generation) through to the customer journey (advocacy)
- Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Other
- Bachelor’s, Master’s, or PhD in quantitative field (such as Engineering, CS, Economics) or MBA with quantitative focus
- Expert-level knowledge of the entire B2B Customer Lifecycle, including strategies for acquisition, retention, and advocacy.
- Strong grasp of demand generation funnels, lead scoring, and user behavior analytics.
- Certification in an Agile framework (e.g. Scrum Product Owner).
- At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
