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Charles Schwab Logo

Senior Manager, Product Transformation

Charles Schwab

$103,500 - $230,000
Jun 10, 2025
Phoenix, AZ, US
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The company is looking to drive operational excellence, enhance product delivery, and optimize business processes within its digital product organization.

Requirements

  • Expertise in designing, analyzing, and improving processes, ensuring scalability, efficiency, and quality.
  • Background in process mapping and business architecture preferred.
  • Proficiency in process improvement methodologies (e.g., Lean, Six Sigma, Agile).
  • Strong understanding of business architecture principles, process mapping, and workflow optimization.
  • Experience with data-driven methodologies for process analysis.
  • Knowledge of product management and development processes.
  • Familiarity with digital product strategy and execution.

Responsibilities

  • Lead end-to-end process improvement initiatives for the digital product organization, including process design, analysis, documentation, and optimization.
  • Develop and maintain business architecture frameworks to support digital product strategy and execution.
  • Design and modify new processes to support product development, launch, and lifecycle management.
  • Conduct process analysis using data-driven methodologies to identify inefficiencies, risks, and improvement opportunities.
  • Standardize processes and workflows across product teams, ensuring consistency and compliance with organizational standards.
  • Define, monitor, and report on process performance metrics, ensuring transparency and accountability.
  • Serve as a subject matter expert on process design, business architecture, and product management best practices.

Other

  • Bachelor's degree in Business, Management, Engineering, Information Systems, or a related field (Master's preferred).
  • 8+ years of experience in process improvement, business architecture, and product management within a digital product organization.
  • Proven track record of designing and implementing scalable processes for product management and development.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong communication and leadership skills, with experience influencing senior stakeholders.
  • Commitment to fostering a culture of ongoing improvement and innovation.
  • Ability to lead cross-functional teams, build consensus, and drive change.