The company is looking to solve the business problem of identifying business needs, shaping solution requirements, and driving execution of high-impact AI-powered solutions, focusing on improving efficiency, accuracy, and decision-making through AI and automation.
Requirements
- 5+ years of direct experience leading the implementation AI, ML, or Automation solutions into business-critical workflows at scale in a retail or large enterprise environment.
- Business Acumen & Translation: Proven ability to translate complex technical concepts into clear business implications and actionable requirements.
- Technical Process Optimization: Expertise in translating ambiguous or manual workflows into structured, scalable technology-driven systems and solutions.
- AI/ML Framework Understanding: Proficiency with the components of modern LLM architecture, GenAI systems, and model serving concepts.
- Prior experience working as part of a collaborative, cross-functional, modern software design and development team.
- Experience with Program Governance standards, including defining repeatable, governed components and applying ethical AI principles.
- Familiarity with orchestration frameworks and systems integration patterns used to connect AI services to enterprise applications (e.g., workflow orchestration, API gateways, vector databases, and cloud-native AI pipelines)
Responsibilities
- Define the problem and solution context with the business, and translate ambiguous and manual workflows into structured, scalable solutions for agentic systems.
- Act as the primary technical translator, leveraging AI/ML framework understanding to bridge the gap between business needs and technical possibilities.
- Leverage technical fluency to guide balanced team on system integrations and orchestration processes, ensuring the solution is feasible and scalable for the business.
- Partner extensively with business teams to design and embed contextual AI solutions into key workflows.
- Coordinate the development of AI solutions and automation across business units and functional domains, ensuring the roadmap is executable and that reusable, governed components are leveraged.
- Define the operating model and integration strategy for functional AI tool adoption.
- Drive rigor and clarity into complex programs, translating technical risks and dependencies into business impact and vice-versa.
Other
- 10+ years of total professional experience in a business, program, or product leadership capacity.
- 5+ years of direct people management experience or demonstrated experience in leading cross-functional teams.
- Develop change management plan to ensure seamless integration and adoption of AI solutions with business teams.
- Serve as the primary program point of contact for the business teams to communicate apparent status updates and manage expectations.
- Typically requires overnight travel less than 5% of the time.
