Sam's Club MAP (AdTech) is looking for a Senior Manager, Software Engineering to lead a high-impact Operations Tools engineering team. The tools and platforms this team delivers are mission-critical to enabling Business Operations to plan, launch, and manage advertising campaigns that drive significant revenue for the organization. The role aims to guide multiple teams, work across diverse technologies, and deliver solutions that directly power business growth and operational excellence.
Requirements
- Strong background in diverse tech stacks (Java, Python, Django, React, NodeJS, Apache Airflow, Google BigQuery, Cassandra) and cloud infrastructure (Azure, GCP).
- Experience in production support, incident management, and driving continuous improvement to protect and enhance business-critical systems.
- Demonstrated track record of delivering complex, multi-platform projects on time and with high quality in an Agile environment.
- Master’s degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area.
- Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.
- Knowledge of accessibility best practices and joining to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
Responsibilities
- Manage and mentor 2–3 Scrum teams to deliver high-performing, scalable tools and systems that underpin core business operations.
- Drive the development and optimization of both external platforms (Salesforce, Appian, AdBook) and internal solutions (AdPal Reservation Calendar, Media Planning Engine) that enable the business to manage leads, workflows, media planning, and sponsorship reservations.
- Work closely with Business Operations to ensure they have the reliable, efficient, and innovative tools required to execute advertising campaigns and meet business commitments.
- Oversee production support, incident triage, and ticketing processes for critical systems, ensuring minimal downtime and maximum operational continuity.
- Collaborate with product managers, architects, and engineering peers to align roadmaps, manage dependencies, and consistently deliver outcomes that enable the business to achieve its strategic goals.
Other
- History of successfully leading multi-team engineering organizations in high-impact, revenue-critical domains such as AdTech, SaaS, or enterprise tooling.
- Ability to partner with non-technical stakeholders to transform operational needs into scalable, reliable, and impactful technical solutions.
- 2 years’ supervisory experience.