Care.com is seeking an experienced Senior Manager of Engineering to lead their Checkout team. This leader will own the end-to-end checkout experience that powers how families and caregivers securely select plans, apply promotions, and complete payments. The role blends technical strategy, executional excellence, and people leadership—driving innovations that make our purchase flows seamless, trusted, and scalable.
Requirements
- Strong experience building and scaling checkout or payments systems (Stripe, Braintree, PayPal, Apple Pay, or similar) with a deep understanding of pricing, promotions, taxes, and PCI-DSS compliance.
- Proven expertise in cloud-native distributed systems (AWS preferred), microservices, and event-driven architectures.
- Hands-on technical background in Golang, Java, or Node.js, and familiarity with front-end ecosystems (React, TypeScript, GraphQL).
- Demonstrated success delivering large-scale, consumer-facing commerce experiences.
- Passion for creating secure, performant, and user-friendly checkout experiences.
Responsibilities
- Define and drive technical strategy for the checkout platform—modernizing systems, optimizing latency, and ensuring flexibility to support new products, offers, and markets.
- Deliver measurable business outcomes by improving checkout reliability, conversion, and customer trust, in close partnership with Product, Design, and Data teams.
- Champion excellence by implementing engineering best practices—observability, testing, scalability, and performance—across all checkout services and front-end experiences.
- Ensure operational rigor by overseeing on-call, SLAs, and incident management, maintaining resilience and high availability in the systems that drive revenue.
- Lead and grow engineering teams responsible for checkout flows, pricing, and payment orchestration; hire, mentor, and develop exceptional engineers to create a high-performing, inclusive organization.
- Collaborate cross-functionally with Payments, Authentication, Marketing, and Finance to build frictionless, secure purchase journeys.
Other
- 10+ years of professional software engineering experience, including 4+ years leading engineering teams or managing managers.
- Strong track record of hiring, mentoring, and growing engineers and technical leaders.
- Collaborative mindset and ability to influence across Product, Design, and executive stakeholders.
- Work Environment: Hybrid — We are in the office Monday, Wednesday, & Thursday
- Office Location: Austin, Texas
