ServiceNow is building a next generation Identity and Access Management (IAM) team to deliver world-class, innovative security solutions to reduce risk and protect the company and our customers, enabling them to migrate sensitive data and workloads to the cloud and accelerating business as the most trusted SaaS provider.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
- Track record in driving delivery of complex technical IAM security programs across large organizations
- 10+ years of progressive experience in IAM, cybersecurity, or infrastructure engineering — including 5+ years in technical leadership or senior management roles
- Demonstrated success in leading enterprise-scale IAM programs across complex, global environments.
- In-depth knowledge of IAM frameworks; infrastructure, IAM applications, security risks and their mitigations
- Knowledge and experience with IAM design and modeling including risk assessment both at the application and organizational level.
- Experience in agile delivery frameworks/methodology and in many facets of technical security and computing (mobile, servers, clients, web, cloud, etc.)
Responsibilities
- Be a leader in ServiceNow's IAM program! Define, develop, and lead a world-class program team intended to align security controls based on business drivers, and risk.
- Drive security-related operational architecture and infrastructure changes to achieve the targeted security IAM standards.
- Report on ServiceNow IAM posture against established security metrics, and continually improve measured metrics.
- Foster collaboration and delivery of dependencies for the next gen IAM program's operation.
- Lead key project-based technical initiatives that improve overall ServiceNow IAM security posture.
- Serve as a thought leader and technical advisor to stakeholders on identity-related risks, trends, and best practices.
- Provide status and knowledge sharing to all partners – while incorporating feedback on vision and delivery.
Other
- Ability to communicate complex IAM technical security details regardless of the audience's background
- Proven ability to build and lead high-performing technical teams, manage cross-functional projects, and drive execution under tight deadlines.
- Planning, organizing, and negotiating skills across a large global organization
- Engage with risk and compliance teams across the organization to ensure a cohesive and meaningful IAM strategy is in place.
- Technical security experience in IAM products, protocols, access control mechanisms, data tier protections, and compliance highly valued
