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The Jackson Laboratory Logo

Senior Manager, Software Quality Assurance Practice

The Jackson Laboratory

$98,885 - $165,554
Nov 6, 2025
New York, NY, US
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The Jackson Laboratory is looking to evolve its QA discipline into a modern, engineering-driven function by fostering a culture of innovation, automation, and continuous improvement.

Requirements

  • Deep understanding of IT infrastructure, systems, and QA best practices, including test automation frameworks and tooling (e.g., Playwright).
  • Proven experience in IT or QA management, with a strong background in software quality assurance and automation practices.
  • Hands-on experience in test automation (Playwright)

Responsibilities

  • Develop and implement software quality assurance strategies that support scalable, automated testing practices aligned with organizational goals.
  • Identify and drive process improvements to elevate the quality and efficiency of QA delivery.
  • Stay current with emerging technologies and testing innovations, recommending tools and frameworks that enhance automation and quality outcomes.
  • Apply software development methodologies and best practices to guide QA strategy and execution.
  • Lead QA resources through the full project lifecycle, ensuring timely delivery within scope and budget.
  • Ensure QA practices comply with relevant regulations and standards, maintaining strong security and data protection protocols.
  • Champion Agile frameworks (preferably Scrum and/or SAFe) to drive iterative development and continuous feedback.

Other

  • This is a remote position within the United States, with the option to work a hybrid schedule from one of our sites in Bar Harbor, ME; Farmington, CT; Gainesville, FL; New York City, NY; or Sacramento, CA, if desired.
  • Quarterly travel is required.
  • Minimum of 4 years of supervisory experience with demonstrated success in leading high-performing technical teams.
  • Strong communication and interpersonal skills, with the ability to influence and collaborate across technical and business teams.
  • Skilled in managing multiple priorities in fast-paced environments, with a calm and solutions-oriented approach.
  • Strategic thinker with excellent problem-solving and decision-making abilities.