Inovalon is looking to empower its customers with data-driven solutions to improve healthcare outcomes and economics, and the Senior Market Researcher will play a key role in informing Inovalon decisions about growth opportunities and competitive positioning.
Requirements
- Minimum of 5-7 years of previous work experience in a Market Research or Competitive Intelligence role involving hands-on project work.
- Proven track record designing qualitative and quantitative research.
- Previous experience and familiarity with quantitative and qualitative market research methodology, including questionnaire design, in-depth telephone interviewing, customer experience programs, win/loss studies and statistical analysis.
- Must be proficient at data analysis.
- Previous research experience in healthcare or healthcare technology preferred.
- Facility/familiarity with SPSS, Q and online survey programming required.
Responsibilities
- Work cross-functionally to manage all aspects of research projects within the Market and Competitive Intelligence Research Program to better understand and improve the company’s competitive position.
- Manage product-specific research programs to achieve continuous incremental improvement.
- Support Inovalon departments to define research project scope and recommend best methodologies and questionnaire/interview guide design based on business and research objectives.
- Resourcefully collect and analyze secondary and primary research data that support market/competitive opportunity, market trend, and competitive landscape assessment.
- Distill and synthesize conclusions and communicate them clearly, accurately, and compellingly in PowerPoint presentations.
- Proactively recommend research process improvements to increase efficiency and consistency of the Research and Competitive Insights function.
Other
- Requires a Bachelor’s degree in Business, Statistics/Analytics, Marketing or related field. A Master’s degree is a plus.
- Travel for this position will include less than 5% if necessary.
- Must be authorized to work in the United States as a condition of employment.
- Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position.
- Must have exceptional analytical, verbal and written communication skills.
