Blueprint is looking to solve complicated problems by leveraging cutting-edge technology to create additional revenue streams and new lines of business, and is seeking a technical and analytical lead to design automated solutions, develop reporting capabilities, and optimize internal service delivery functions.
Requirements
- Proficiency in Power Platform (Power Automate, Power Apps), scripting tools, and cloud automation technologies.
- Experience developing dashboards in Power BI with an understanding of data modeling, DAX, and Power Query.
- Strong understanding of system integration patterns and API-driven architectures.
- Knowledge of customer success delivery models or enterprise service operations.
- Experience integrating cloud services (such as Azure-based tools, REST APIs, or microservices).
- Familiarity with Microsoft 365 ecosystem including Teams, Outlook, SharePoint, and Service Management tools.
Responsibilities
- Develop Automation Solutions: Design and implement low-code/no-code workflows using platforms such as Power Platform and Power Automate to increase operational efficiency and reduce manual processes.
- Reporting & Dashboards: Build interactive reports, dashboards, and visual analytics using Power BI to provide real-time visibility into service performance, key metrics, and operational outcomes.
- Systems Integration: Integrate tools, platforms, and internal services using APIs, automation scripts, and cloud-based solutions to support seamless data flow and scalability.
- Technical Documentation: Create and maintain Technical Requirement Documents (TRDs), process documentation, and solution architecture diagrams for internal review and adoption.
- Stakeholder Collaboration: Partner with service delivery managers, program leaders, and engineering teams to gather requirements, troubleshoot issues, and enhance existing workflows.
- Support & Optimization: Monitor solution performance, provide support for enhancements, and continuously improve tools based on business feedback and evolving requirements.
Other
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related technical field.
- Minimum 8 years of experience developing low-code/no-code automation solutions.
- Minimum 5 years in systems architecture, systems design, or integration projects.
- Minimum 3 years working with process documentation, business systems analysis, or solution envisioning frameworks.
- Exceptional written and verbal communication skills with the ability to collaborate across technical and business teams.
