Epicor is undergoing an internal AI transformation and needs to help teams evolve how they work, learn from one another, and scale proven AI use cases into modern, sustainable workflows.
Requirements
- Deep knowledge of transformation design, human-centered learning theory, and enablement analytics
- Strong fluency in collaboration tools and AI platforms (e.g., ChatGPT, Notion AI, Power Automate)
- Experience with enterprise automation or emerging technology implementations
- Background in learning strategy methods such as I/O psychology, human-centered AI, and innovation validation
- Familiarity with SaaS environments or transformation within high-growth tech companies
- Knowledge of program management, product management, and workflow impact tracking
Responsibilities
- Design and implement change readiness frameworks to prepare teams for AI-augmented workflows
- Build and scale peer-led training models and validation mechanisms across departments
- Develop micro-learning pathways, coaching guides, and live training programs using human-centered learning principles
- Codify successful AI use cases into repeatable SOPs in partnership with operational leads
- Track enablement KPIs, skill lift, and SOP adherence using performance and feedback data
- Communicate program impact to leadership and adjust interventions based on analytics and business outcomes
Other
- 7–10 years’ experience in change management, transformation, or organizational development
- Proven success driving adoption of new technologies or operating models across diverse teams
- Exceptional stakeholder management and executive communication skills
- Experience influencing senior leadership and building consensus across functions
- Enthusiasm for solving problems, modernizing workflows, and fostering AI-first curiosity
