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Senior Principal Product Manager, Data Platform

ServiceNow

$187,600 - $328,300
Sep 3, 2025
Santa Clara, CA, US
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ServiceNow is seeking a Senior Principal Inbound Product Manager to join the RaptorDB product team to evolve RaptorDB into a full multi-modal data platform and provide a comprehensive set of data and compute services for the variety of data customers use in their workflows.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 12+ years experience in Product Management or equivalent experience in a technical role such as software development or SRE selling and shipping software for used by other Enterprises (versus internally facing software and platforms).
  • Domain expertise in one or more enterprise databases and/or data platforms.
  • Strong prioritization skills and the discipline to focus on high impact activities.
  • Experience defining and capturing product requirements and transforming them into a product roadmap.
  • Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions.
  • Familiarity with popular platforms such as Snowflake, BigQuery, Redshift, Teradata, or Synapse and their uses across analytics, AI, ML, and business applications as well as ecosystem tools for business intelligence, ML, integration, and data processing.

Responsibilities

  • Drive product vision and strategy that sets us up for success as we look to scale to $20B+ in revenue.
  • Collaborate with customers, researchers, and architects on developing and testing innovative product ideas.
  • Continually define and groom epic and story product roadmap with 3-4 release horizon.
  • Engage stakeholders on necessary inputs for product strategy & roadmap, get buy-in, manage communications, expectations and dependencies.
  • Establish and maintain relationships with the other BUs to evaluate and manage cross-BU dependencies (both from and to the BU).
  • Create product/feature plans for each release, including acceptance criteria, use cases, success metrics, and related documentation.
  • Gather, prioritize and define requirements (while actively grooming backlog) into executable epics and user stories for engineering.

Other

  • Ability to serve as a team lead, and coach employees at lower levels.
  • Customer-obsessed.
  • Candidates should be able to navigate complex technologies and translate their usage into outsized value for our customers, partners, and internal business units.