The company is looking to shape its product roadmap and drive business growth through effective product analytics, particularly in the payments area.
Requirements
- Familiarity with Stripe or other payment processors
- Strong grasp of metrics design, experimentation, and product funnel analysis
- Knowledge of risk scoring, fraud detection systems, or chargeback processes
- Technical Proficiency: Strong proficiency in SQL, preferably experience in DBT and Snowflake
- Data Product Expertise: Ability to build comprehensive end-to-end data products
- Experience with subscription billing systems
Responsibilities
- Own analytics for payments, billing, and risk features
- Monitor and improve critical KPIs such as payment success rate, failed payment recovery, fraud rates, chargeback volume, and revenue leakage
- Identify and size revenue & risk opportunities across the payments funnel
- Partner with Product Managers on AB tests and experiments related to payments UX, fraud flags, or risk workflows
- Collaborate with Engineering to instrument new product features and ensure great event tracking and data integrity in payment flows
- Enhance product planning influencing product planning through informative impact sizing
- Improve data Integrity and quality
Other
- Prior experience in SaaS and/or startup environments is highly preferred
- Experience in the restaurant industry is an added advantage
- Ability to handle ambiguity, deep dive into financial systems, and proactively flag problems before they escalate
- Highly organized with a keen eye for precision
- Reporting Structure: This role reports directly to our Director of Data Analytics, Piotr Rosiak
- Team Collaboration: You will be embedded within up to two product squads, working closely with Payments
- Industry Experience: Prior experience in SaaS and/or startup environments is highly preferred
