JPMorgan Chase's Consumer & Community Banking (CCB) Operations Product organization is looking to optimize product development and enhance existing offerings by leveraging user research, analyzing metrics, and collaborating across the organization to create innovative products that impact millions of customers and employees.
Requirements
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
Responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
Other
- Leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
- Contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
- Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
- As a product team member, your problem-solving skills will place you on the cutting edge of defining the vision, creating the strategy and building the roadmap to solutions that impact millions.
- find an inclusive culture that welcomes diverse ideas and supports your individual growth and career mobility.
