The Money Transfers team at Chase is looking to develop and optimize innovative products and services to improve the banking process and create better customer experiences.
Requirements
- 3+ years of experience in online and mobile product development.
- Experience gathering business requirements and working with software development methodologies (agile is a plus).
- Ability to build high-level mocks for concept sharing during the prototype phase.
- Solution design experience.
Responsibilities
- Collaborate with design, engineering, and business teams to drive new product initiatives.
- Develop products and services that deliver innovative experiences and remove friction from the banking process.
- Document product requirements and communicate them to development teams for solution design and implementation.
- Define new product feature epics and user stories to ensure delivery of the product roadmap.
- Understand systemic dependencies between front-end, middleware, databases, and mainframes.
- Work with Quality Management to ensure requirements are testable and testing plans are complete.
- Coordinate backlog for defect resolution and provide clear documentation to support development.
Other
- Leverage user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
- Use user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.
- Collaborate closely with cross-functional teams and play a crucial part in shaping the future of our products and ongoing success.
- Identify, assess, and record business needs, recommend priorities, and advise on options, risks, and benefits.
- Create compelling business cases and content to present concepts to senior management.
- Manage day-to-day workload, monitor milestones, and mitigate risks to delivery timelines.
- Integrate data analytics, product metrics, user research, and market analysis to drive prioritization.
- Track and analyze metrics, publish reports on product performance, and identify trends and opportunities.
- Strong knowledge of current digital banking trends.
- Ability to prioritize projects and efforts according to business needs and industry trends.
- Structured thinker with effective verbal and written communication skills.
- Demonstrated ability to manage tight delivery timelines and remain calm under pressure.
- Ability to influence people at all levels across a variety of job functions.
- Analytical with a focus on objectives and key results.
- Experience in financial services.
