Caterpillar's Large Electric Power Solutions Division (LEPS) is seeking a Senior Product Consultant for Microgrid Controls to perform market analysis, strategy development, product portfolio definition, and detailed product definition for Large Electric Power’s microgrid and advanced power products, with a focus on Microgrid Control products and the integration of these systems at a site level. These solutions will support our customers during and beyond the energy transition as they integrate a wide range of assets to deliver the energy outcomes needed by their organizations. This position will define and support a portfolio of products that meet our customer’s needs, contribute to LEPS’ Energy Transition Strategy, and drives the organization to maximize Caterpillar's value to Electric Power customers and Caterpillar's share of future market OPACC.
Requirements
- Knowledge of microgrid controls, gensets, Energy Storage Solutions (ESS), and Advanced Power Products; ability to apply knowledge of these solutions to diverse situations.
- Knowledge of microgrid controls, gensets, Energy Storage Solutions (ESS), and Advanced Power Products and various application methods; ability to develop and provide solutions to significant technical challenges.
- Knowledge of our existing Cat controls solutions highly beneficial.
- Knowledge of the decision-making process and associated tools and techniques;
- Identifies, obtains, and organizes relevant data and ideas.
- Recognizes, clarifies, and prioritizes concerns.
- Assists in assessing risks, benefits and consideration of alternatives.
Responsibilities
- perform market analysis, strategy development, product portfolio definition, and detailed product definition for Large Electric Power’s microgrid and advanced power products, with a focus on Microgrid Control products and the integration of these systems at a site level.
- define and support a portfolio of products that meet our customer’s needs, contribute to LEPS’ Energy Transition Strategy, and drives the organization to maximize Caterpillar's value to Electric Power customers and Caterpillar's share of future market OPACC.
- Facilitates creation of the 'right' products and services to resolve customer business issues.
- Obtains information about product and service linkages with other related, products and services elsewhere in organization.
- Researches the target market and how the product and services are sold and delivered.
- Explains current status, delivery alternatives and announced updates to products and services.
- Advises others on the assessment and provision of all technical solutions.
Other
- Bachelor's Degree in business, engineering/technical or related curriculum
- Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Fosters strong customer relationships via delivery on commitments, open communication, and on-going feedback/improvement.
- Anticipates customer needs, focusing efforts to proactively meet needs and exceed customer expectations.
- Measures and observes customer satisfaction levels to ascertain and implement service improvement alternatives.
