CDW is looking to deliver a best-in-class digital experience for their sales professionals by designing experiences for the tools that CDW provides, translating seller needs, business goals, and technical feasibility into an effective design solution.
Requirements
- Experience with enterprise systems design, working within a constrained design environment such as Salesforce’s Lightning Design System.
- Expertise in working with cross-functional teams with strong advocacy of user’s experience
- Strong familiarity with interaction design principles, usability testing, human centered research, standards and best practices
- Familiarity with web standards/guidelines and designing for accessibility (WCAG 2.1)
- Expertise in design, wireframing and prototyping tools (Figma)
- Experience designing for sales enablement tools or seller workflows highly preferred
- A portfolio of work demonstrating complex problem solving
Responsibilities
- Design strategy — Work closely with design leadership to ensure that experiences align with our global design strategy.
- Project leadership — Work hand in hand with product managers to define the vision.
- Synthesize inputs —e.g., product leadership, market analysis, user feedback, metrics, and usability findings — to identify and define new concepts and solutions to seller problems
- Utilize the Design Thinking process as a framework for product discovery and innovative problem solving
- Collaborate cross functionally with internal/external stakeholders to help define, develop and deliver best-in-class experiences
- Take command of the experience and embrace product ownership in concert with Product Management and Engineering, ensuring delivery of goals and solutions within an agile development environment
- Support product and engineering teams with design and experience needs throughout different phases of the project
Other
- Bachelor's degree in Interaction Design, Human Factors, HCI, or related design discipline, with 5+ years of professional design experience
- Master’s degree in human computer Interaction is a plus
- Strong communication skills with the ability to negotiate design decisions, navigate multiple perspectives, redefine existing experiences at scale
- Excellent written and verbal communications skills with the ability to effectively interact with all stakeholders including senior leadership
- Ability to work effectively with cross-functional team members including product managers, engineers and delivery managers
