Intuit's sellers spend too much time in tools, reducing their time with prospects and customers. The job aims to solve this by designing user-friendly solutions that simplify complexity and improve the sales technology experience.
Requirements
- 5+ years of experience in product design, interaction design, or UX design.
- A compelling portfolio showcasing your work on complex, technology-driven solutions and your ability to simplify them into intuitive and elegant user experiences.
- Proven success in leading design projects from planning and scoping through execution in close collaboration with cross-functional teams.
- Advanced proficiency in design and prototyping tools such as Figma.
- Expertise in applying user-centered design (UCD) processes and systems thinking across web and mobile platforms.
- Advanced analytical and problem-solving skills, with a strong ability to synthesize complex information and envision innovative design solutions.
- Experience designing AI-powered features or data-heavy applications.
Responsibilities
- Drive End-to-End Seller Workflows: Lead the design of complex workflows for our sales teams. You will utilize in-depth research on sales operations to identify and solve critical pain points, ensuring a comprehensive and positive user experience from discovery to delivery.
- Innovate with AI: Design and champion solutions that seamlessly incorporate AI and automation to tackle core challenges in sales processes. You will develop AI-driven tools and workflows that standardize activities, enhance efficiency, and reduce manual tasks.
- Design a Unified Seller Experience: Work with product, engineering, and data science to create a connected and consistent experience across all sales tools. Your primary goal will be to ensure sellers have the right information at the right time, presented in a clear and intuitive way.
- Execute with Craft: Deliver high-quality design solutions through a process of rapid prototyping, user feedback, and iteration. You will be responsible for creating journey maps, wireframes, interaction models, and user interfaces.
- Leverage Data: Use data-driven insights from analytics and user research to guide design decisions, ensuring your solutions are deeply grounded in user needs and align with strategic business objectives.
- Champion Design: Act as a leader and advocate for user-centered design, promoting a culture of collaboration and continuous improvement through compelling storytelling and effective communication with stakeholders.
Other
- Success in this role means Intuit’s sellers spend less time in tools and more time with prospects and customers, enabled by the experiences you’ve designed.
- The right candidate has a passion for simplifying complexity and a strong ability to craft critical moments through user-friendly design solutions.
- You’ll be part of a larger design organization that champions innovative solutions and influences industry standards, bridging the gap between Sales, Customer Success, and Expert Services.
- You will collaborate closely with a cross functional team - Product Manager, Data Analyst and Product Engineer to drive roadmap decisions and priorities based on the voice of the seller.
- We foster a deeply collaborative environment where candid and constructive feedback is central to our process.
- Exceptional communication and presentation skills, with the ability to convey complex design strategies and rationale through envisioning and storytelling.
- Experience designing for enterprise software, B2B environments, or internal tools, with a preference for experience in sales or SaaS environments.
