Microsoft is looking to shape exceptional user experiences for enterprise-scale AI agent solutions that empower organizations and their people, focusing on creating employee experience agents like Know Your Team (KYT), AI Learning Agent, and Employee Self-Service (ESS) to transform the modern workplace experience.
Requirements
- 3+ years of experience designing and prototyping in Figma.
- Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
- 4+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process.
- Experience that demonstrates proven ability to advocate for design thinking, effectively influence design outcomes, discover problems and tackle them in fast-paced environments.
- Comfortable leading design discussions, influencing cross-functional teams, and exploring AI-driven design patterns and conversational interfaces.
Responsibilities
- Define product requirements based on user insights, translate them into clear design solutions, and develop concepts that address both emotional and functional aspects of the experience.
- From end-to-end workflows to high-quality visual and interaction designs, you will ensure consistency and usability across every touchpoint.
- Work closely with product managers, engineers, and other designers to iterate quickly and deliver customer-focused outcomes.
- Research and feedback will guide your decisions as you continuously refine product experiences and design systems.
- Explore innovative concepts, partner with engineering and data teams to develop proofs of concept, and ensure AI-driven features are intuitive, ethical, and aligned with user needs.
- Understand the behaviors, motivations, and needs of our customers to develop and deliver relevant and impactful experiences.
- In-depth understanding of Design Systems and how to deliver impactful experiences within those constraints.
Other
- 3 days / week in-office
- Travel 0-25%
- Individual Contributor
- Full-Time
- We value designers who thrive in collaborative environments and elevate team success through shared ideas and support.
- A proven user-centered design approach, the ability to advocate for customers, and experience balancing design vision with business and technical trade-offs are essential.
- Above all, we look for someone passionate about creating inclusive, scalable solutions that deliver measurable impact.
