Jewelers Mutual is looking to modernize and unify their consumer journey through innovation, trust, and technology, by crafting seamless, intuitive digital experiences that delight millions of consumers and support thousands of jewelers across the globe.
Requirements
- Proficiency in design and prototyping tools such as Figma, Sketch, or Adobe Creative Suite.
- Strong understanding of user-centered design principles and methodologies.
- Experience designing web experiences with a strong understanding of responsive design principles.
- Experience conducting user research, usability testing, and applying findings to improve design solutions.
- A deep empathy for users, with the ability to conduct interviews, analyze feedback, and prioritize product features.
- Excellent collaboration and communication skills, with the ability to effectively present and justify design decisions.
- Ability to work in a fast-paced, agile environment, balancing multiple projects and priorities simultaneously.
Responsibilities
- Lead the design of user experiences within the Digital team, ensuring a seamless, scalable, and user-centered experience for consumers.
- Collaborate with product designers, product owners, and engineers to define vision and strategy, translating business goals into intuitive design solutions.
- Produce all design assets, including wireframes, user flows, prototypes, and visual designs to communicate concepts effectively.
- Perform usability testing, gather feedback, and iterate on designs to improve product usability and satisfaction.
- Review data and test results to understand consumer needs, pain points, and behaviors, synthesizing insights into actionable design decisions.
- Contribute to the development and maintenance of a design system, ensuring a consistent design language across all touchpoints.
- Work within a small, empowered team to balance business objectives with user needs, ensuring designs are implemented as intended.
Other
- Bachelor’s degree in User Experience Design, Human-Computer Interaction, Graphic Design, Psychology, or a related field.
- 5+ years of experience in product design, designing B2B and some B2C products.
- Ability to work in a collaborative and inclusive culture, with a focus on ownership and continuous learning.
- Must be able to work in a fast-paced environment, with the ability to balance multiple projects and priorities simultaneously.
- Must have excellent collaboration and communication skills, with the ability to effectively present and justify design decisions.
