At Intuit, the Mid-Market team is on a mission to ensure customers can grow with us as their business grows by transforming QuickBooks from a self-serve accounting tool into a sales-led, done-for-you suite of powerful operational solutions tailored to growing businesses, specifically in the healthcare industry
Requirements
- 4+ years of hands-on experience in product design, interaction design, service design, or a related discipline
- Experience designing for complex, multi-layered platforms and owning end-to-end workflow experiences
- Demonstrated ability to design for regulated, domain-heavy industries (healthcare preferred but not required)
- Strong foundation in design principles, systems thinking, and user-centered methodologies
- Exceptionally high attention to detail, craftsmanship, and interaction design
- Proven experience partnering deeply with cross-functional partners in product and engineering
- A portfolio showcasing complex problem-solving, high-quality craft, and an ability to deliver impactful, scalable product experiences
Responsibilities
- Lead the design of end-to-end workflows tailored to healthcare professionals, including scheduling, billing, operational insights, and practice management needs
- Translate complex, compliance-sensitive healthcare domains into intuitive, scalable design patterns that integrate seamlessly with the broader QuickBooks platform
- Design and iterate across multiple levels of fidelity, from system-level frameworks to detailed, pixel-perfect UI
- Apply AI-native thinking to streamline and automate customer workflows, leveraging Intuit’s data and generative AI capabilities
- Conduct and synthesize user research to deeply understand industry-specific needs and inform design decisions
- Deliver user flows, wireframes, prototypes, and pixel-perfect specs for development
- Partner with engineering to ensure design intent is accurately realized in the final experience
Other
- Bachelor’s degree in Product Design, HCI, Interaction Design, or equivalent professional experience
- Strong communication and storytelling abilities — able to clearly articulate design decisions and inspire alignment
- Curiosity, adaptability, and a drive to push innovation forward through experimentation and continuous learning
- Ability to champion craft and quality, holding a high bar for visual polish, interaction excellence, and design consistency across experiences
- Ability to mentor peers and help evolve Intuit’s design systems to support vertical-specific use cases
