Curology and Agency are looking to drive growth, retention, and lifetime value through transformation of customer touchpoints into a connected, insight-driven journey
Requirements
- 5–7 years of product management experience with a proven track record of improving consumer-facing digital products
- Experience in subscription, prescription, or telehealth/beauty-tech businesses
- Skilled at navigating regulated digital experiences (e.g., HIPAA-compliant onboarding, medical intake flows)
- Proven success using experimentation frameworks (A/B tests, multi-variant tests) to inform decisions
- Comfortable with metrics and analytics; you know how to measure what matters and avoid vanity metrics
- Experienced in translating quantitative and qualitative insights into actionable product priorities
- Experience with growth-focused analytics and A/B testing tools
Responsibilities
- Define and drive the product vision, strategy, and execution for initiatives that accelerate growth, retention, and LTV
- Tackle ambiguity collaboratively with Engineers, Product Analysts, and UX Designers in order to bring the product vision to life
- Leverage data to identify problems or opportunities, prioritize initiatives, and measure success
- Develop product requirement documents that distill complex problems into actionable strategies, clear requirements, and measurable value for our customers and business
- Define and monitor proxy metrics that roll up to strategic outcomes and OKRs while also measuring the success of the product
- Drive experimentation through A/B testing to validate hypotheses, optimize customer experiences, and accelerate growth
- Ensure alignment across teams, balancing customer needs, technical feasibility, and business priorities
Other
- Influence stakeholders and outcomes without formal authority, leading cross-functional teams
- Champion a customer-first mindset while also delivering measurable business results
- Adept at building trust and alignment across technical and non-technical stakeholders
- Comfortable making tough calls with incomplete information
- Minimum Time Off policy (unlimited PTO, with at least 3 weeks off) for exempt employees
